Frequently Asked Questions

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Benefits

Benefit Information

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Eligibility, How to Enroll, Benefits, Cost, and Dates

Brochure

A Guide to Your Plan

Master Policy

A Complete Guide to Your Plan

Summary of Benefits and Coverage

What Your Plan Covers and What You Pay for Covered Services

Summary of Benefits and Coverage

Summary of Benefits and Coverage Glossary

Academic Emergency Services (AES)

Services and Benefits for Travel Emergencies

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AES Case Opening Guide

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition, and Psychiatry

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

AcademicLiveCare Mobile User Guide

Prescription Drugs

Prescription Drug List/Formulary

Preventive Care Medications

$0 Cost-Share Medications and Products

Pediatric Dental & Vision FAQ

Dental & Vision Info for Students Under Age 19

Advantages of Membership

Academic Student Assistance Program (ASAP)

Protecting Your Physical, Behavioral, and Financial Wellbeing

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ASAP Online Tools & Resources

Use company code AHP1.

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